Ruby Fortune About Us
- 100% on each of the first 3 deposits
- 35x
- min C$10
- 7 days
- 19+
An independent Canadian guide to Ruby Fortune Casino: who we are, who runs the casino, which licences it holds and how every fact here gets checked.
The short answer. This is an independent guide to Ruby Fortune Casino for Canadian players, not the casino itself. Ruby Fortune has been online since 2003 and belongs to Super Group; Baytree Interactive Ltd runs it under Kahnawà:ke permit 00892, and Cadtree Limited runs the Ontario site under AGCO registration OPIG1237898. Sophie Anderson writes and checks our pages.
On this page
Who we are and what this guide covers
We are a small, independent review site that covers one casino in depth: Ruby Fortune, as Canadian players see it. Rather than rank hundreds of brands, we go through the welcome terms, the cashier, the licences and the help pages of a single site and keep them current. This Ruby Fortune About Us page explains both sides: who we are, and who is behind the casino.
Independent
Nobody at Ruby Fortune, Baytree Interactive or Cadtree writes, edits or approves our pages. We see the site as a player does.
Canada only
Figures are in C$, age rules follow the provinces, and we separate the Ontario site from the rest-of-Canada site wherever they differ.
How we earn
If you open an account through one of our buttons we may earn a commission. It never changes what we publish, and you pay nothing extra.
What we don't do
We don't hold player funds, handle accounts or sell promo codes. Ruby Fortune doesn't publish a public no-deposit code, so neither do we.
Is this the official Ruby Fortune site?
This is an information site about Ruby Fortune Casino. The casino itself lives at rubyfortune.com/ca/ for most of Canada and rubyfortune.ca for Ontario. Log-ins, deposits and withdrawals only happen there.
The same disclaimer sits in our footer on every page, and this Ruby Fortune About Us page is where we spell it out. If a page on this site ever reads as though we are the casino, that is our wording slip, and we want to hear about it.
About Ruby Fortune Casino
Quick facts
- Online since
- 2003
- Games
- 450+
- Min deposit
- C$10
- Welcome
- C$750, 35x
- Support
- 24/7, EN/FR
Ruby Fortune is a Palace Group casino, the same family as Spin Casino, Jackpot City, Royal Vegas, Lucky Nugget, Gaming Club and Spin Palace. The lobby holds over 450 casino games, mostly from Games Global (the Microgaming catalogue), Pragmatic Play and On Air Entertainment for live tables.
New players get C$750: a 100% match up to C$250 on each of the first three deposits, from C$10, at 35x wagering, claimed within 7 days and with no promo code. On top of that come 10 daily spins on the Mega Millionaire Wheel, a personal Daily Deal every 24 hours and a six-level Loyalty Programme from Bronze to the invite-only Privé tier.
Banking is set up for Canada: Interac, Visa, Mastercard, iDebit, Skrill, Neteller and paysafecard, in C$. Withdrawals sit in a 24-hour pending window, are then processed within 24 to 48 hours on weekdays, and the first one needs ID verification. There is no crypto and no PayPal. Support runs around the clock by live chat and email, in English and French, with no phone line.
Ruby Fortune history since 2003
Ruby Fortune Casino opens as part of the Palace Group, running on Microgaming software, whose catalogue lives on today under Games Global.
Baytree Interactive Ltd's Kahnawà:ke Gaming Commission permit 00892 is dated this day; it covers rubyfortune.com for players outside Ontario.
Ontario opens its regulated iGaming market, run by iGaming Ontario and the AGCO.
Cadtree Limited receives AGCO registration OPIG1237898, and rubyfortune.ca joins the iGaming Ontario directory.
- Today
The Palace brands sit inside Super Group (SGHC), a group listed on the New York Stock Exchange.
We re-checked both registers and the welcome terms for this page.
Who runs Ruby Fortune: owner and licences in Canada
Canada has two Ruby Fortune sites run by two companies, and which one you land on depends on your province. Ontario players are sent to rubyfortune.ca; everyone else plays at rubyfortune.com/ca/.
| Regulator | Licence | Holder | Register |
|---|---|---|---|
| Kahnawà:ke Gaming Commission | Permit 00892 | Baytree Interactive Ltd, Guernsey | Permit holders |
| AGCO / iGaming Ontario | OPIG1237898 | Cadtree Limited, Alderney | iGO directory |
| Alderney Gambling Control Commission | eGambling 155 C1 | Baytree (Alderney) Limited | Licensees |
Swipe the table sideways to see every column.
Tip: on 23 Sep 2026 I found rubyfortune.com in Baytree Interactive Limited's site list on the Kahnawà:ke register. Search the holder's name rather than the brand, because registers list companies first.
What we check and how
Every fact on this site comes from a source a player could open too. When a source is silent, we say so instead of guessing a number.
Licences and owner
We open the Kahnawà:ke, AGCO and Alderney registers and match company names and numbers against the casino's footer.
Bonus terms
We read the welcome and promotion terms line by line: match size, cap per deposit, wagering, claim window, minimum deposit.
Banking
We list the methods the Canadian cashier shows, the C$10 minimum, the pending window and the weekday processing times.
Support and safer play
We confirm the chat hours and languages, and the deposit limits, time-outs and self-exclusion in the account.
Dates
Each finished check moves the Checked date in the byline, so you can see how fresh the page is.
The author: Sophie Anderson
Sophie Anderson
Casino Industry Analyst
Sophie writes and reviews every page on this site. Her work is desk research done carefully: reading Ruby Fortune's terms after each change, checking the regulators' registers, going through the Canadian cashier list and comparing the Ontario and rest-of-Canada sites. When a figure can't be confirmed from a public source, she leaves it out.
Her name sits in the byline of each page with a link back to this card on the Ruby Fortune About Us page. Questions about a page reach her through our corrections process, which is also where she logs what changed and why.
The three dates in our byline
The byline sits at the foot of every page, just above the footer, with three dates. They mean different things, so we never move them together for show.
| Date | What it means | What moves it |
|---|---|---|
| Published | The day the page first went live | Never changes |
| Updated | The last real edit to the content | A new fact, figure or section |
| Checked | The last time the facts were verified | A completed check, even if nothing changed |
Swipe the table sideways to see every column.
What to do if something didn't work
We can't see or fix accounts, but we can point you to the right door. Most problems are solved fastest inside the casino.
- Account, bonus or payment problem
- Open the 24/7 live chat in your Ruby Fortune account. Have your username and the transaction time ready; withdrawals can take the 24-hour pending window plus 24 to 48 weekday hours.
- Complaint the casino didn't settle
- Ruby Fortune's terms name eCOGRA as the approved dispute-resolution body. In Ontario, after the operator gives you a complaint reference number, you can escalate through iGaming Ontario player support.
- Something on our page is wrong
- Tell us the page and the sentence. We check it against the source and fix confirmed errors as set out in the Corrections Policy.
- Gambling stopped being fun
- Set a limit or a time-out in your account, and talk to ConnexOntario or ResponsibleGambling.org.
What players say
"I used the register links here to find rubyfortune.ca in the iGaming Ontario list before I signed up. Took two minutes and the C$10 first deposit went through by Interac."
"The page explained the 24-hour pending window, so I wasn't worried when my Tuesday withdrawal showed as pending. It was approved on Thursday, and the chat answered me in French."
FAQ
Is this the official Ruby Fortune Casino website?
No. This is an independent guide written for Canadian players. It is not run by Ruby Fortune, Baytree Interactive Ltd or Cadtree Limited, and we cannot open, close or change accounts. For anything account-related, use the 24/7 live chat inside the casino.
Who owns Ruby Fortune Casino?
Ruby Fortune belongs to the Palace Group of casinos, which today is part of Super Group (SGHC). Outside Ontario the site is run by Baytree Interactive Ltd of Guernsey; in Ontario, rubyfortune.ca is run by Cadtree Limited of Alderney.
Is Ruby Fortune licensed in Canada?
Yes. Baytree Interactive Ltd holds Kahnawà:ke Gaming Commission permit 00892 for rubyfortune.com, and Cadtree Limited holds AGCO registration OPIG1237898 for the Ontario site, which is listed in the iGaming Ontario directory. Both registers are public, so you can check them yourself.
How long has Ruby Fortune been around?
Ruby Fortune Casino has been online since 2003, which makes it one of the older brands still open to Canadian players. The Ontario site followed in 2022, when the province opened its regulated market.
Who writes this guide?
Sophie Anderson, our Casino Industry Analyst, writes and checks every page. She reads the terms, registers and cashier details herself and records the date of each check in the byline at the foot of the page.
What should I do if I spot a mistake on this site?
Tell us which page and which sentence, and we will check it against the source. Confirmed errors are fixed and logged as described in our Corrections Policy.
Checked the facts? Try the casino
The welcome package runs across your first three deposits, so there is no rush to deposit everything at once. It opens in a new tab and this page stays put.
C$750
100% up to C$250 on each of your first 3 deposits · 35x · min C$10 · 7 days · 19+
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19+ only Kahnawà:ke permit 00892 AGCO registration in Ontario 256-bit SSL Registers checked 23 Sep 2026